Belmond Gift Cards

Do you require help with a Gift Card
you sent or received?

Tell us the email address you used to send the Gift Card and we will send you an email with a secure link to your details.

Did you mean

Why are we emailing this information?

For security reasons, we are extremely careful to safeguard the information you share with us.

What kind of help can you get?

Help for cards you bought

  • Track an order
  • Resend an e-Gift Card
  • Check order status
  • View or print a receipt

Help for e-Gift Cards you received

  • View the list of e-Gift Cards you have received
  • Check card balance

Please contact customer support for more help.

Need more help?

Get help for a different email address or contact us at 844-234-7807.

Have a question? Check out our FAQs.

When will my recipient receive their Gift Card?

Plastic Gift Cards: Delivery times are determined by the Shipping Method selection. Orders are generally shipped within 1-2 business days. Once your Gift Card is shipped, you will receive an email with a tracking number, with which you may access the current shipping status of your gift.

e-Gift Cards: Your e-Gift Card will be sent via email on the delivery date you choose. For same-day delivery, most e-Gift Cards are sent within an hour of the purchase transaction. For future delivery, e-Gift Cards are sent on the morning of the scheduled delivery date.

Find the answers to many more common questions on our FAQ page.

Gift Cards

The perfect gift for any occasion!

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